Service
AI & Automation Integration
We build AI and automation directly into your platform: intelligent chat, lead routing, dynamic content, CRM sequences and operational workflows. Every repetitive task your team does by hand is a candidate. We find the ones costing you the most time and missed opportunities, and we automate them.
Your website handles the busywork. Your team does what matters.
We build AI and automation directly into your platform: intelligent chat, lead routing, dynamic content, CRM sequences and operational workflows. Every repetitive task your team does by hand is a candidate. We find the ones costing you the most time and missed opportunities, and we automate them.
A website displays information. A platform acts on it. It qualifies leads, routes inquiries, personalizes content, triggers follow-ups and handles the repetitive work that eats your team's hours.
We turn your website into a platform.
PROOF
Reports that deliver themselves.
For Kroll Capital, we built a gated Industry Reports system. A visitor requests a report, the form feeds the database, and the right PDF is delivered automatically, with a new lead captured every time. No one on their team touches it.
What one workflow looks like
A customer books through Calendly → contact created in HubSpot → confirmation sends via Brevo → task assigned in Asana → booking syncs to Google Calendar → follow-up triggers if they don't convert.
That's one workflow. Most businesses need three to five to eliminate the manual tasks that cost the most time and the most missed opportunities.
What we build
AI chat and assistants: chatbots powered by Claude, ChatGPT or Gemini, trained on your own content so they answer from your business, not the internet
Intelligent search: site search that understands questions, not just keywords
Smart tools: quote calculators, intake assessments, product finders and diagnostic tools
Dynamic content: pages and recommendations that adapt to what each visitor does
Lead routing: inquiries qualified, scored and sent to the right person automatically
Operational workflows: bookings, payments, CRM updates, tasks and follow-ups that run on their own
What we connect
CRM: HubSpot, Salesforce, Wix Contacts
Email: Brevo, Mailchimp
Scheduling: Calendly, Wix Bookings
Payments: Stripe, Wix Payments
Automation: Wix Automations, Zapier, Make and custom webhooks
Analytics: GA4, Mixpanel, Hotjar
How we build it
AI features run on Wix Velo, custom JavaScript or serverless functions. Chatbots use retrieval-augmented generation (RAG), so every answer comes from your own documents and data. Workflows are built to be visible and editable, so you can see exactly what runs, when and why.
We don't bolt AI on as a novelty.
We build it into the infrastructure so your platform works.
Blog
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Faq
What kind of AI can you build into a website?
Chatbots (Claude API, OpenAI API, Gemini API), intelligent site search, recommendation engines, dynamic personalization, AI analytics dashboards and custom tools: quote calculators, intake assessments, product finders and diagnostic tools.
What's the difference between this and API Integrations?
API Integrations connect your systems so data can move between them. AI & Automation decides what happens with that data: when a follow-up sends, who gets a lead, what a chatbot answers. Most projects use both. The integrations are the pipes, and the automation is the logic running through them.
Do I need technical knowledge to manage automations?
No. We build workflows in tools you can see and adjust, like Wix Automations, with plain-language documentation for each one. We train your team, and we stay available when you want to change something or add a new workflow.
Will an AI chatbot say the wrong thing?
We build chatbots to answer only from your approved content, documents and data, not the open internet. We set clear boundaries on what they can discuss, and route anything outside those boundaries to a real person.
How do you measure results?
We set a baseline before we build: hours spent on manual tasks, response times, lead conversion and missed follow-ups. After launch we track the same numbers through GA4, your CRM and workflow logs, so you can see exactly what changed.
How much does it cost?
It depends on how many workflows you need and how complex they are. We'll give you a clear quote before any work starts. Book a free consultation, and we'll help you find the three to five automations that will save you the most time.
Testimonials
Ashley
25/05/2025
From the very beginning, Sarah and her team made the process individualized and personal to my business
Service Provided
Gordon
25/05/2025
I have had two websites designed by Illustrated Domain, and I am as pleased as can be.
I'm a hard core unix programmer, but I can't do graphic design for peanuts. Illustrated Domain has enabled me to create two beautiful websites.
For all the non-hardcore unix programmers, I believe the WIX platform that they use will make it easy for you to have a beautiful website too, without you needing to know any unix commands.
Service Provided
Advanced Website Design
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AI & Automation Integration
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